Privacy Policy

 

  1. Introduction

We at Pixel Tech (Fourth Dimension Technology LLC) value your privacy and are committed to protecting your personal data. This policy explains how we collect, use, share, and protect your information when you use our services, which include mobile app design, online stores, websites, branding, digital marketing, and enterprise resource planning (ERP) management systems. By using our services, you agree to the collection and use of information in accordance with this policy.

 

  1. Collecting information

2.1 Information we collect: Personal information:

  • Full name: We use it to recognize and communicate with you.
  • Email address: To communicate and send updates and notifications.
  • Phone number: For quick communication in urgent matters.
  • Postal address: To send official documents or contracts.
  • Payment information: Such as credit card or bank account details to process payments.

Non-personal information:

  • Usage data: Such as the pages you visit, time spent on the site, which helps us improve our services.
  • Technical information: such as IP address, browser type, operating system to optimize the user experience.

Information collected automatically:

  • Cookies: To collect information about your activity on the site.
  • Geo-location data: If you allow it, to customize the Services according to your location.

2.2.2 Data collection methods:

  • Information provided by you:
    • When you register for our services or create an account.
    • When filling out forms or questionnaires.
    • When you contact us via email or phone.
  • Information we collect automatically:
    • By visiting our website or using our apps.
    • via cookies and similar technologies.

 

  1. Use of information

3.1 How we use information:

  • Service Delivery and Contract Execution:
    • Process your requests and provide the required services.
    • Customize services to meet your individual needs.
    • Communicate with you about service or maintenance updates.
  • Improving our services:
    • Analyze usage data to understand how our services are used and improve them.
    • Develop new products and services based on your feedback and needs.
  • Marketing and promotion:
    • Sending newsletters and promotions related to our services.
    • You can unsubscribe at any time.
  • Legal compliance:
    • Compliance with legal and regulatory obligations.
    • Protect the rights, property and safety of PixelTech and our customers.

 

  1. Sharing information

4.1 Who we share information with:

  • Service providers:
    • Hosting and technical maintenance companies.
    • Payment gateways for processing financial transactions.
    • Marketing and advertising service providers to help us with our marketing campaigns.
  • Affiliates and Partners:
    • For purposes related to providing or improving the Services.
  • Legal obligation:
    • If the disclosure of information is required by law or court order.
    • To protect the rights, property, or safety of PixelTech or others.

4.2 Do not sell information:

  • We do not sell or rent your personal information to any third parties for marketing purposes.

 

  1. Information protection

5.1 Security measures:

  • Encryption: We use encryption technologies such as SSL to protect your data in transit.
  • Secure servers: Your data is stored on secure servers with firewalls.
  • Restriction of access: Access to your personal information is only allowed to employees who need it to provide services.

5.2 Data storage:

  • We retain your personal data only for the period necessary to fulfill the purposes stated in this policy, unless a longer period is required by law.
  • At the end of the retention period, we delete or destroy the data in a secure manner.

 

  1. Users’ rights

6.1 Access and correction:

  • You have the right to request access to your personal data that we hold.
  • You can request that any inaccurate or incomplete information be corrected or updated.

6.2 Withdrawal of consent:

  • You can withdraw your consent to the processing of your personal data at any time.
  • This may affect our ability to provide certain services to you.

6.3 Objection to processing:

  • You have the right to object to the processing of your data for certain purposes, such as direct marketing.

6.4 Deleting data:

  • You can request the deletion of your personal data, and we will do so unless there is a legal obligation to do so.

 

  1. Cookies and Tracking Technologies

7.1 What are cookies:

  • These are small text files that are stored on your device when you visit our website and help us improve your experience.

7.2 How we use cookies:

  • Remember preferences: Such as site language or display settings.
  • Performance optimization: To understand how you interact with our site and improve it.
  • Marketing: To display personalized ads based on your interests.

7.3 User options:

  • You can adjust your browser settings to reject cookies or alert you when they are sent.
  • Disabling cookies may result in an impact on some of the site’s functionality.

 

  1. Links to external websites
  • Our Site may contain links to other websites or services that we do not own or control.
  • We are not responsible for the privacy practices or content on these sites.
  • We recommend reviewing the privacy policies of these sites when visiting them.

 

  1. Protection of children
  • Our services are not intended for children under the age of 18.
  • We do not knowingly collect personal information from children without the consent of parents or guardians.
  • If you believe we have inadvertently collected information from a child, please contact us to delete it.

 

  1. Changes to the Privacy Policy

10.1 Notification of changes:

  • We may update this Privacy Policy from time to time.
  • We will notify you of any material changes via email or through a notice on our website.

10.2 Validity of changes:

  • Changes become effective as of the date they are posted on this page.
  • Your continued use of our services after the modifications means that you agree to the updated policy.

 

  1. Contact us

If you have any questions or concerns about this privacy policy or our practices, please contact us at

  • E-mail: desk@pxltec.com
  • Postal address:

Fourth Dimension Technology LLC
Sultanate of Oman, Muscat
Al Irfan City, Muscat Hills
Omnivest Building, 3rd Floor
Office no: 302

 

  1. Applicable law
  • This Privacy Policy shall be governed by and construed in accordance with the laws of the Sultanate of Oman.
  • Any dispute relating to this Policy is subject to the exclusive jurisdiction of the courts in the Sultanate of Oman.

This policy was last updated on: 2/19/2024